AI-Powered Enquiry Capture

Capture what gets missed.

Meldi handles calls, messages and social enquiries automatically — even when your team can't.

0 missed

342

Calls recovered

Without Meldi342 lost
+18.2%

216

Bookings made

Auto-confirmed183
Pending33
Per week

18hrs

Time saved

Manual follow-upsAutomated

Meet Meldi

The Future of Practice Enquiries

Meldi helps practices grow revenue by capturing every enquiry, responding instantly, and freeing up your team to focus on patients.

100%
Enquiries captured

Every call, message and DM is answered — no more lost revenue from missed enquiries.

24/7
Always available

Evenings, weekends, bank holidays. Meldi responds whenever enquiries arrive.

5x
Faster response times

Instant replies keep conversations moving and patients engaged.

All
Channels in one place

Calls, SMS, WhatsApp, Instagram, Facebook — all captured and managed centrally.

100%
Enquiries captured

Every call, message and DM is answered — no more lost revenue from missed enquiries.

24/7
Always available

Evenings, weekends, bank holidays. Meldi responds whenever enquiries arrive.

5x
Faster response times

Instant replies keep conversations moving and patients engaged.

All
Channels in one place

Calls, SMS, WhatsApp, Instagram, Facebook — all captured and managed centrally.

WHY MELDI

Turn Missed Enquiries into PatientsBookingsRevenueGrowth

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Meet Meldi

AI-Powered Enquiry Capture

  • No missed enquiries
  • More bookings
  • Happier patients & staff

Built for Healthcare Practices

On average, practices miss nearly 40% of their calls, and most patients won't wait on hold. With Meldi, every call is answered, leading to happier patients, less pressure on staff, and more bookings.

  • Answers every call and patient enquiry, 24/7
  • Captures missed calls and follows up automatically
  • Handles SMS, WhatsApp and social DMs
  • Smart handoff to your team when needed
  • Provides conversation analytics and insights
  • Go live fast with no training required
USE CASES

Built for real scenarios

See how Meldi handles the situations your practice faces every day.

40%
of calls are missed after hours

After-Hours Missed Calls

A patient calls at 8pm about tooth pain. Meldi answers instantly, captures their details, and books a next-day appointment.

24/7
booking availability

Appointment Booking

New patient wants to book a check-up. Meldi handles the entire booking flow via phone, SMS, or WhatsApp — no staff needed.

70%
of enquiries are routine FAQs

Treatment Enquiries

"How much do veneers cost?" Meldi answers common questions about treatments, pricing, and availability with practice-specific info.

0
missed calls during peak hours

Busy Reception Overflow

Monday morning rush — 5 calls at once. Meldi handles the overflow so your front desk can focus on patients in the room.

5+
channels covered

Multi-Channel Messages

A patient DMs on Instagram, another texts via WhatsApp. Meldi captures every enquiry from every channel in one place.

3x
more rebookings

Patient Follow-Ups

Patient no-showed last week. Meldi automatically follows up to rebook, recovering lost revenue without staff lifting a finger.

FAQ

Frequently Asked Questions?

Meldi is an AI-powered enquiry capture system built for practices. It handles missed calls, SMS, WhatsApp, and social DMs automatically — responding instantly and naturally. When a conversation needs human input, Meldi hands over to your team with full context.

Meldi handles missed call follow-ups, appointment enquiries, general questions about your practice, pricing queries, and social media DMs. It can manage conversations across SMS, WhatsApp, Instagram, and Facebook.

Setup is designed to be fast and simple. We can typically have your practice live and capturing enquiries within 24 to 48 hours after your demo.

Yes, Meldi works alongside your existing practice management systems. We integrate with the tools you already use to ensure everything flows smoothly.

When a conversation needs human input — such as complex medical questions or emergencies — Meldi intelligently hands over to your team with the full conversation history, so nothing is lost.

Absolutely. We provide a simple call-forwarding solution so you can keep your existing number while Meldi captures missed calls.

We offer flexible pricing plans starting from £99/month, tailored to the size and needs of your practice. Book a demo with our team for a personalised walkthrough.

No setup fees and no long-term contracts. You can cancel anytime with no penalties.

Ready to capture more?

See how Meldi works for your practice. No pressure, no obligation.

Book your free demo today.