How It Works

How Meldi works

Three simple steps. No setup headaches. No changing how your team works.

1

An enquiry comes in

Your team is busy. A call goes unanswered. A DM arrives after hours. An SMS sits waiting for a reply.

These moments happen every day. Small gaps that add up to lost revenue.

New Message

John Smith • 2:14 PM

New DM

@sarah_dent • 2:18 PM

Missed Call + SMS

+44 7831 • 2:22 PM

WhatsApp Message

+44 7492 • 2:25 PM

10+
2

Meldi responds

Instantly and naturally. Meldi follows up, answers common questions, and keeps the conversation moving.

No scripts. No robotic replies. Just helpful, human responses that convert.

9:41

Meldi Assistant

Message...
3

Your team steps in

Only when needed. Meldi handles the initial response and qualification, then passes things to your team at the right moment.

Every conversation is captured. Nothing falls through the cracks.

Ready for your team

New patient enquiry

Interested in Thursday afternoon appointment

Built For You

Built for actual workflow

Background operation

Meldi runs alongside your existing systems. No disruption to your team's workflow.

24/7 Availability

Evenings, weekends, bank holidays. Enquiries get handled whenever they arrive.

Unified View

All your conversations, from every channel, in a single clear view.

Zero Friction

Your team doesn't need to learn anything new or change how they work.

Ready to capture more?

See how Meldi works for your practice. No pressure, no obligation.

Book your free demo today.